Every repair, from the tenant's photo to the final invoice, on one timeline.
A tenant reports a leak with a photo. It becomes a case. Your technician checks in on site, adds photos, gets quotes, and the owner approves one. The invoice lands on the same case, so anyone who asks "what happened in Unit 2?" gets the whole story with proof.
Tenant reported with 2 photos
Oct 11, 8:02 · Marie L.
Triaged · high priority · assigned
Oct 11, 9:15 · Dana (manager)
Checked in on site, 12 m from property
Oct 12, 10:04 · Luc (technician)
Two quotes added for the owner
Oct 12, 10:42 · Luc
Owner approved option A
Oct 12, 18:30 · Owner
Done · after photos · invoice split 3 ways
Oct 16, 15:10 · Atlantic Plumbing
What it does
- Cases from tenants, staff, owners or short-term guests
- Priority, status, assignment and a complete timeline of events
- Before, during and after photos, stored privately
- Quotes with options (for example full replacement vs repair) and owner approval
- Projects that group bigger jobs with milestones and invoices
- Invoices split to owners by stake
- Voice-note reporting for tenantsComing soon
- Report by text message (SMS/MMS) to your workspace numberComing soon
- Preventive maintenance schedulesComing soon
Who it helps
Property managers
A single queue of cases by priority, with assignment, status and history.
Landlords
See exactly what was done, when, by whom, with before-and-after photos.
Tenants
Report in two taps, see when someone is coming, and follow the progress. Tenants never see costs.
Contractors
Only the jobs assigned to you, with everything you need to do them.
How it works
- 1
Tenant reports a problem with a photo.
- 2
Manager triages, sets priority and assigns staff or a contractor.
- 3
Technician checks in on site and adds photos.
- 4
Quotes go to the owner; the owner approves one.
- 5
Invoice is attached and split between owners.
Questions about this feature
Can tenants see repair costs?
No. Tenants see the status of their request. Quotes and invoices are visible only to owners and managers.
Do contractors need a full account?
They sign in with their email and see only the jobs assigned to them.
Works well with
- Owner approvals Set a spending limit. Anything above it waits for the owner's yes, with the evidence attached.
- Site visits & field team GPS check-in and check-out on every site visit. Time on site is measured, not claimed.
- AI insights & flags Repeat repairs, missing evidence and unfiled deposits flagged before they cost you.
- Inspections Move-in, move-out and routine inspections with photos, tenant sign-off, and move-out compared side by side.
See your portfolio reconciled.
Try every feature free for 14 days. Founding members keep 30% off for as long as they stay.